Financial Assistance Policy
If SurgCenter of St. Lucie believes that you have health insurance and/or HMO coverage(s) that may cover some or all of the Services, SurgCenter of St. Lucie may initiate contact with them to determine your cost-sharing responsibilities for SurgCenter of St. Lucie’s bill. You may contact them directly as well for additional information concerning your cost-sharing responsibilities. If SurgCenter of St. Lucie determines that you have cost-sharing responsibilities for SurgCenter of St. Lucie’s bill, in accordance with SurgCenter of St. Lucie’s financial assistance policies, you will be required to pay your cost-sharing responsibilities in full on or before the date that Services are provided. SurgCenter of St. Lucie’s financial assistance policies are that if you are unable to pay your cost-sharing responsibilities in full on or before the date that Services are provided, because you believe you are medically indigent or you are not covered by any health insurance or HMO, then upon request SurgCenter of St. Lucie, in its sole discretion, may offer you a discount on the amount due and/or offer a payment plan. Any such discount is considered by SurgCenter of St. Lucie to be “charity care.” There is no formal application process for obtaining “charity care” at SurgCenter of St. Lucie. SurgCenter of St. Lucie’s standard collection policy is to produce and send one or more bills to patients for their cost sharing amount.
Good Faith Estimate
Upon your request, and before the provision of non-emergency care at SurgCenter of St. Lucie, you can receive a good faith estimate of anticipated charges for the treatment of your condition at SurgCenter of St. Lucie. This estimate must be provided to you within seven (7) days of the request being received by SurgCenter of St. Lucie. You should contact your insurer or health maintenance organization regarding your cost-sharing responsibilities. You may request and obtain a Good Faith Estimate by calling SurgCenter of St. Lucie at 772-345-8600.
Itemized Bill
Upon request and after discharge from SurgCenter of St. Lucie we will provide a statement within 7 working days of your request.
Provider Disclosure
Services may be provided in this health care facility by SurgCenter of St. Lucie as well as by other health care providers who may separately bill the patient and who may or may not participate with the same health insurers or health maintenance organizations as SurgCenter of St. Lucie. You may request a more personalized estimate of charges from these other health care providers by contacting the health care providers directly. SurgCenter of St. Lucie may contract with providers for pathology and anesthesiology services; these services are billed separately from SurgCenter of St. Lucie for their services. You may contact these providers through their contact information provided below.
SurgCenter of St. Lucie Providers
Valant Associates Anesthesia Services
Phone: 772-446-4883 | Fax: 772-446-4876
Billing: 772-446-4883 ext 4003 | Fax: 772-446-4876
Valantassociates.com
MedVantage
Phone: 888-412-8087 | Fax: 888-522-0355
Quest Diagnostics
LapCorp
Cleveland Clinic Martin Health
Upon request and after discharge from SurgCenter of St. Lucie, SurgCenter of St. Lucie will make available the patient record that may be necessary for verification of the accuracy of your patient statement within 10 working days of your request.
Link to Healthcare Related Data
Pursuant to AHCA Statute: s.405.05,F.S. please find here a link to data, quality measures, and statistics that are disseminated by AHCA.
Patient Complaint or Grievance
To report a complaint or grievance, you can contact the facility Administrator by phone at 772-345-8600 or by mail at:
SurgCenter of St. Lucie
10521 SW Village Center Drive Suite 104 Port St. Lucie, Florida 34987